Resources
We are available to assist with information and major claims 24hours a day 7 days every week.
Guides and Policies
Claim forms
Complaints and Disputes Handling
Westcourt General Complaints Officer
Level 1, 45 Royal Street
EAST PERTH WA 6004
PO Box 3136
EAST PERTH WA 6832
Ph: 08 9223 8822
Fax: 08 9221 8274
Email: info@wgib.com.au
Website: http://www.wgib.com.au/
Financial Ombudsman Service (FOS)
We are a member of the Financial Ombudsman Service (FOS), an External Dispute Resolution body. If your complaint cannot be resolved to your satisfaction within 21 business days, you have the right to refer the matter to the FOS.
Contact details below:
Level 12, 717 Bourke Street
Docklands VIC 3008
GPO Box 3
Melbourne VIC 3001
Ph: 1300 78 08 08
Fax: 03 9613 6399
Email: info@fos.org.au
Website: http://www.fos.org.au/
